Social Spider is committed to protecting and respecting your privacy. This privacy policy sets out how we use and protect any information you give us when you use this website.

Any information by which you can be identified when using this website will only be used in accordance with this privacy statement.

This policy sets out how any personal data that you provide to us, will be used. Please read the following carefully to understand how your personal data will be treated.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Social Spider Community Interest Company. Social Spider Community Interest Company is registered with the Information Commissioner (registration No:ZA076384) and aims to follow best practice in relation to your data. You can check a data controllers registration on the ICO website here:

Information we may collect from you

If you provide it to us, we may collect and process the following data about you:

Information that you provide by filling in forms on our site at (This Website). This includes information provided at the time of registering to use our site, and posting material. We may also ask you for information when you report a problem with our Website.

If you contact us, we may keep a record of that correspondence.

Details of your visits to our site including traffic data, location data, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

How we store and may transfer your personal data

We will keep all your details secure and private. This means that we will never give or sell your email address, unless compelled to do so by a court order or to help prevent a crime.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Other uses we may make of the information

We may use information held about you in the following ways:

To ensure that content from our Website is presented in the most effective manner for you and for your computer.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

Disclosure of information

We will not disclose your information to anyone outside of our company unless required to do so for legal reasons or to prevent a crime.


Cookies contain information that is transferred to your computer’s hard drive. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site. We use cookies in a limited way and they enable us to maintain user login to the Website on your computer if such login is required.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Your rights

We do not sell your personal data for marketing purposes.

The Data Protection Act gives you the right to access information held about you. You may make such a request by emailing us at the email address below, or in writing (see below for details), clearly setting out your name, contact details and the information you seek. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address. We will promptly correct any information found to be incorrect.

Communications with you

From time to time we might contact you by email.

Social Spider is a not for profit social enterprise. This means that we are not covered by the Freedom of Information Act.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.


If you have any questions regarding our Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

The Data Controller,

Social Spider Community Interest Company,

The Mill, 7-11 Coppermill Lane

Walthamstow, E17 7HA

020 8521 7956


Social Spider may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31st July 2019.